Student Wellness
Student Health
Durham Campus Clinic
The NCSSM clinics are open Monday-Friday, 8 a.m. – 4 p.m. Students visit the clinic if they are feeling unwell, need medication, or have other medical concerns. If a student requires medical assistance outside these hours, they can visit one of the community coordinator desks and speak to a community coordinator on duty.
Parents can reach the Durham NCSSM clinic by email at clinic@ncssm.edu or by phone at (919) 416-2892. Families can check Blackbaud SIS to see if their student has visited the clinic. If a student is taken to urgent care or the emergency room, the family will receive a phone call from the community coordinator assisting their student.
Health Emergencies
While community coordinators do not have medical training, they are trained to assess medical situations and respond in a timely manner to ensure the best care for your student (and are CPR- and first aid-certified). If a student becomes quickly and/or severely ill when the clinics are not open, CCs will assess the situation and reach out to Healthlink (our on-call after-hours nursing service) and/or our nurse practitioner to receive medical advice. If necessary, the CCs will call emergency medical services for immediate aid. When directed by Healthlink/after hours medical personnel, a CC on duty will transport students to urgent care.
If a student has to travel to the emergency room, a parent or guardian must meet them there as soon as possible. Guardians can also send their designee if they are far from campus or traveling. If students need transportation to urgent care or the emergency room, guardians will be notified by phone and updated throughout the medical visit.
If you have additional questions regarding Student Health, this resource is a great starting point.
Counseling
NCSSM’s Counseling Services department is dedicated to providing support and assistance for NCSSM students as they grow in all dimensions — emotionally, intellectually, physically, spiritually, and socially. Counselors support students in their adjustment to the NCSSM community, in their individual personal growth, in their academic endeavors, and in their transition to college. Individual counseling is the primary approach, along with group counseling sessions and programs that assist students as they encounter the changes that accompany adolescence and challenges unique to the NCSSM community.
Counseling Services provides support and care for each student through personal and academic counseling, college and career planning, group information sessions, parent/guardian meetings, student-teacher meetings, and student support team meetings.
In addition, trained students (Peer Counseling Coordinators) assist in multiple ways, such as advertising services, assisting with college planning, publicizing opportunities, and developing wellness programming related to student needs.
If you have additional questions regarding Counseling, this resource is a great starting point.